Welcome to our FAQs page! Here, we have compiled a list of commonly asked questions to provide you with quick and helpful answers. If you have any other questions or concerns, please feel free to contact our customer support team.
1. How do I place an order?
To place an order, simply browse our website and add the desired items to your shopping cart. Once you have finished shopping, proceed to the checkout page and follow the prompts to enter your shipping and payment information. Review your order details and click "Place Order" to complete your purchase.
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express). All payment information is securely processed to ensure the safety of your financial data.
3. How long does shipping take?
Shipping times may vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days, and delivery can take between 7-14 business days. You will receive a confirmation email with tracking information once your order has been shipped.
4. Can I track my order?
Yes, you can track your order by using the tracking number provided in your shipping confirmation email. Simply click on the tracking link or visit the designated courier's website to track the progress of your package.
5. What is your return/exchange policy?
We offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return the item(s) within 30 days of delivery for a refund or exchange. Please review our Returns & Exchanges page for detailed instructions and requirements.
6. Do you offer international shipping?
Yes, we offer international shipping to select countries. During checkout, you will be able to select your country from the list of available options. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
7. How do I contact customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by email, phone, or through the contact form on our website. We strive to respond to all inquiries within 24 hours.
8. Can I cancel or modify my order?
Once an order has been placed, it cannot be modified online. However, if you need to make any changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes once the order has been processed.
We hope these FAQs have provided you with the information you were looking for. If you need further assistance, please do not hesitate to reach out to us. Thank you for choosing www.jerseysalesproshop.com for your fashion needs!
